Product Support and Service Offerings

Have equipment that needs to be repaired? Count on Equipment Depot to provide the best service and support. We offer:

  • Fast response to your service call. We understand that you need your forklift repaired quickly and fixed correctly, so we deliver unmatched response time. Our service vans are stocked with parts and tooling to repair your equipment at your location.

  • In-shop service. Sometimes your forklift needs a major repair, welding work, or just a new paint job. We accommodate all service requests, large and small. We will pick up your forklift and repair it at our full-service shop that is equipped to do the big jobs.

  • 100% availability. Sometimes your forklifts can absolutely not be down, and we understand.

  • Discounted repairs if approved at time of PM Service.

  • We repair equipment from all forklift brands!

The Norlift shop can perform large jobs such as an engine overhaul.

Equipment Depot provideS maintenance and repair services for many tYpes of equipment

  • Sit-down forklifts

  • Stand-up forklifts

  • Stockpickers, orderpickers, turret trucks, man-up lifts

  • Reach trucks

  • Powered walkies, and pallet trucks

  • Scissor lifts

  • Ottawa yard tractors

  • Warehouse rack repair – we can straighten bent uprights and beams

  • Forklift battery PM & wash

  • Industrial battery repairs, cell replacements, cable repairs, and contact repairs

  • Industrial charger repairs

Expert Technicians

Technology continuously changes, and we are committed to ongoing employee training to keep our experts up-to-date. We work hard to ensure the repairs meet factory and safety standards. With Equipment Depot, you’ll know that your equipment is more than just fixed; your equipment is safely and correctly repaired, helping you achieve ideal equipment up-time, performance, safety, and longevity.

Service Programs

PLANNED MAINTENANCE (PM)

PLANNED MAINTENANCE (PM)

  • More than just an oil change - 58 point inspection, cleaning, adjustment, lubrication, and safety review

  • Promotes maximum up-time and lowest cost of operation

  • Results of PM are communicated in writing to address areas of concern timely and cost effectively

  • Discounted repairs if approved at time of PM Service.

CONTRACT MAINTENANCE

CONTRACT MAINTENANCE

  • One flat monthly payment covers all scheduled maintenance and repairs over an agreed upon term

  • Manage expenses wisely by turning variable expenses into fixed expenses

  • Formulated for your specific application

  • Includes reporting of all repair expenses